Census 2021 – how can you tell if communication is genuine?

We know that scammers will take any opportunity to try and separate individuals from your money so ahead of the 2021 Census (21 March) here are some tips on how to tell genuine Census communications from fraudsters:

📮You will only ever be contacted for the Census by letter, unless you have arranged a call with the contact centre.

✅Your Census form will ask for personal information but will never ask for your national insurance number, passwords, bank account details, or your credit or debit card numbers.

🏠Census officers may visit to offer help if you’re yet to complete the questionnaire. They may also visit to make sure that everyone has been counted. They will identify themselves as being from the ONS and carry an official ID badge. Census staff will never ask to enter your property.

🕰Census officers visit during the following times:
Monday to Saturday: 9am to 8pm
Sundays and bank holidays: 10am to 4pm

North Yorkshire Community Messaging (NYCM) is managed by North Yorkshire Police.  The official website is www.nycm.co.uk which will allow you to sign into your account to change your delivery method preference or locations of interest. It also contains a FAQs section, which may assist with any queries you have.

If you need to contact North Yorkshire Police please call 101 or in an emergency dial 999.  Alternatively please email any non urgent enquiries to: [email protected]

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