The electrical storm of 8 June damaged the cable between our local box at the top of the High Street and the exchange. This cut off the phones for many people in the High Street and beyond. Unable to repair the original cable, BT engineers started to change over individual lines one by one to a different route. Some people were waiting two weeks or more to get their phone line back. Your website editor in High Street (having belatedly found a way to survive without telephone and broadband) was eventually back online after a wait of 16 days. At least I had a break from the offers of new kitchens, double glazing etc.